All posts by Team BillGuard

Data breach at Eddie Bauer stores

Retailer Eddie Bauer recently acknowledged that it’s become the latest target of cyber criminals who gained access to some customers’ payment card information at all of its 350 properties in North America, via a point-of-sale data breach that began in early 2016 and continued through July 2016. In a press release and letter from the Eddie Bauer CEO, the company said that “malware

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Data breach at HEI Hotels

HEI Hotels recently acknowledged that cyber criminals gained access to some customers’ payment card information at 20 of its properties  in the U.S., via a point-of-sale data breach that began in early 2015 and continued through June 2016. In a statement and FAQ the company said that compromised customer information includes cardholders’ names, credit or

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Data breach at Wendy’s fast food restaurants

Fast food giant Wendy’s acknowledged that cyber criminals gained access to some customers’ payment card information at over 1,000 franchise locations in the U.S., via a widespread point-of-sale data breach that began in late fall 2015 and continued through June 2016. In a statement, the company said that compromised customer information includes cardholders’ names, credit

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Suspected data breach at CiCi’s Pizza exposes customer payment cards

CiCi’s Pizza, a Texas-based restaurant chain with more than 500 locations in 35 states, may have become a victim of cyber criminals who gained access to CiCi’s customer payment card information. CiCi’s has yet to confirm a data breach. Reporter Brian Krebs writes that banks have found a pattern of credit card fraud that strongly

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Data breach at Landry’s Inc. exposes customer payment cards

Landry’s Inc., the restaurant and hospitality conglomerate that owns dozens of national chains like Morton’s Steakhouse, McCormick & Schmick’s, and the Rainforest Cafe, as well as several hotels, resorts, and casinos including the Golden Nugget chain, has confirmed that it suffered a long-lasting data breach that exposed the payment card information of many its customers.

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$1M Identity Theft Insurance

Recovering from identity theft can itself cost a fortune.  If you suffer identity theft, we’ll spend up to $1 million on experts who can help you recover, plus travel costs and lost wages. We’ll reimburse you for legal costs, travel, document replacement, child or elder care, fraudulent withdrawals, and even lost wages that result from

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FTC cracks down on grey charger ScoreSense – but is this enough?

A grey charge giant has been reeled in. Or has it? Since day one at BillGuard, users have continually reported ScoreSense for unfair billing practices. The company, under more than 50 brand and domain names, runs a classic free-to-paid scheme, offering consumers free credit scores that then become high monthly fees for credit monitoring. Our study found that sneaky free-to-paid schemes like ScoreSense’s add

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home depot data breach

Home Depot data breach likely to strike 60 million and cause over $2 billion in fraud

Update 9/18: Home Depot has released its official number – 56 million payment accounts are at risk (press release, .pdf). Krebs reports that self-service POS systems currently are the main culprit in the investigation. On September 2, we alerted nearly 100,000 BillGuard users who shopped at Home Depot during the previous five months that their payment information may have been exposed

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FAQ: Card Location Alerts

BillGuard can now alert you when your card is used away from your location in a manner that suggests a fraudulent charge. How does it work? When you install BillGuard with location-tracking, the app starts monitoring your phone’s location and tries to match where you’ve been with where your card was used. When a match can’t be made

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Your Credit Score

Your credit score influences the financing that’s available to you and the terms that lenders may offer you. It’s an essential element of your financial health. When you apply for credit, the lender – for example, a bank or credit card company – uses your credit score to help determine if you are creditworthy and if so, what interest rate to offer

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Social Security Number Fraud Alerts

Your Social Security Number is extremely valuable for an identity thief to obtain. When a new name, alias or address becomes associated with your SSN in financial records, we’ll alert you – so you can take quick action to protect your identity.

Black Market Surveillance

We scan thousands of web sites and hacker forums daily to see if your personal information is being traded, bought or sold. Our proprietary technology proactively detects stolen personally identifiable information (PII) and compromised confidential data on an international level – breaking language barriers and detecting identity theft across the globe. At any point in

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Identity Restoration: Full Service

If you experience identity theft, a certified identity theft restoration specialist who is personally assigned to your case will work on your behalf to restore your identity – freeing you from the burden of contacting all the relevant institutions. This includes filing interactive dispute letters to creditors, government agencies and credit bureaus, and filing an

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Identity Restoration: Assisted

If you experience identity theft, we’re here to help you through the process. A certified identity theft restoration specialist will answer all your questions and walk you through each of the steps you should take with financial and public record sources – so you can get back on your feet as quickly as possible.

Live Support 24/7

Have a question about an alert you received? Concerned you’ve experienced identity theft? Just give us a call and a certified identity theft resolution expert will help you determine where you stand.

Lost Wallet Recovery

A lost wallet can endanger your identity. If your wallet or briefcase goes missing, we’ll help you cancel and replace your credit and debit cards, driver’s license, checkbook contents and other sensitive financial items as quickly as possible.  

Credit Monitoring – 3 Bureau

An essential tool to detect early warning signs of identity theft. Get alerted to every inquiry or change to your credit reports from all three credit bureaus – Experian, Equifax and TransUnion. We monitor the three major credit bureaus daily to see if any key information has changed or any important data has be altered

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Credit Monitoring – 1 Bureau

An essential tool to detect new account fraud, fast. Get alerted to every change to your TransUnion credit report. We monitor your credit report daily to see if any key information has changed or any important data has be altered. If it has, we’ll send you a mobile notification alert and an urgent email. That

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